Windows Warranty

Exclusive Elite Window Transferable Lifetime Warranty
Subject to the limitations and exclusions listed below, Surber’s Inc. warrants to the original purchaser/property owner and, if any, Owner’s immediate transferee, excluding all other subsequent transferees, that any basic window manufactured by the Company is free from defects in material and workmanship for as long as the Owner or Owners’ immediate transferee resides in the home in which the windows are installed.

Vinyl Parts Warranty – that under normal use, the vinyl components of the window will not blister, peel, rot, or corrode.

Mechanical Parts Warranty – that all mechanical parts (locks, vent locks, balances) are warranted to be free from manufactured defects in material and workmanship. Replacement parts will be supplied at no extra charge.

Insulated Glass Warranty – the sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the Company will provide the Owner with a replacement insulated glass unit at no extra charge.

Glass Breakage Warranty – the Company will provide the Original Owner with a replacement insulated glass unit in the event of accidental glass breakage. Exclusions listed below apply.

Transferable Warranty – this warranty may be transferred to the Owner’s immediate transferee provided the transferee notifies the Company in writing at the address below, within 30 days of the property’s transfer date. The correspondence must include a transfer fee of $100.00, the original Owner’s name and address, transferee’s name and address.

Surber’s Windows and Doors
ATTN: Warranty
2323 Raible Ave
Anderson IN 46011

General Limitations and Exclusions

1.   Act of God (hurricanes, tornadoes, flood, etc), acts of war, riots, fire, stress resulting from localized heat, modifications, and vandalism are not covered by this warranty.

2.   Color variance may occur between replacement parts and weathered original material.

3.   Labor warranty does not transfer to Owner’s immediate transferee.

4.   This warranty is exclusively for windows installed by Surber’s Inc. Any additional products installed by Surber’s Inc., in conjunction with the window contract / installation will carry the warranty provided by the manufacture.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Putting Our Customers First

Hear What Others Are Saying About Surber’s

We believe in doing home improvement the way it should be done, but don’t just take our word for it. Take a look at some of the reviews our past customers have left us to see for yourself what a superior customer experience can look like.

“Surber’s installed a step in shower to replace a tub shower. They did a fantastic job. Jason and Andrew, were very professional and answered all my questions. The quality of the work was exceptional. I would highly recommend this company.”

Diana S.

“I replaced the (most likely) original windows in my home built in 1959. The new windows are AMAZING and were at an affordable price. No gimmicks, yard signs, or reviews required like some of the other companies. Customer service and follow up even after the sale is excellent.”

Amy O.

“The crew went above and beyond to ensure everything was just right. They explained every step thoroughly. We are very pleased with their work and wouldn't hesitate to use them in the future. Jason, Dan, Andrew and Garrett were awesome.”

Randy W.

Surber's Windows & Doors

2323 Raible Avenue
Anderson, IN 46011

(765) 642-0851

Hours
Monday - Friday: 9 a.m. - 5 p.m.
Saturday: 9 a.m. - 1 p.m.
Sunday: Closed
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